Step 1: Understand the system
KunnPOS has three parts: the POS app, the cloud back office, and the mobile app. Spend about 10 minutes learning how each fits before you configure anything.
POS terminal
Installed on the checkout device for daily sales, receipts, and member lookup.
Cloud back office
Browser-based tools for products, reports, staff permissions, and promotions.
Mobile app
Check live sales, stock alerts, and member stats anywhere — ideal for owners on the go.
Step 2: Set up store information
Sign in to the cloud back office and complete the store basics below.
Store profile
Name, address, phone, and hours — these appear on printed receipts.
Upload store logo
PNG/JPG recommended, 200×200 or larger. Printed at the top of receipts.
Tax ID (optional)
Add your business tax number if receipts need to show it.
- Changing the official store name later may require support — enter it carefully.
- Keep logos under 2MB; transparent PNG looks best on receipts.
Step 3: Add staff accounts
Create accounts for your team and assign the right permission level.
Create staff profiles
Name, mobile number (login ID), and department.
Set permission levels
Built-in roles: Cashier (sales only), Supervisor (sales + refunds), Store Manager (full ops), Owner (includes financial reports).
Set a personal PIN
Staff enter a 4-digit PIN at the register to keep accounts secure.
Step 4: Add products
Product data powers the whole system — use Excel bulk import when you can.
Download the product template
From Products in the back office, download the Excel template and fill in name, barcode, price, category, and more.
Bulk import
Upload the file; the system validates and imports. Thousands of SKUs take only minutes.
Review and complete
Check images and categories after import and fill any gaps.
- Barcodes must be unique — duplicates will error.
- Plan your category tree early; deep changes later are harder.
- For weighed items, choose the “Weighed product” type.
Step 5: Test a full checkout
Before go-live, run one end-to-end test sale.
Scan test
Scan a few barcodes and confirm name and price on the POS.
Payment test
Complete a test sale with card/QR and cash to confirm the flow.
Print test
Check receipt layout, store info, and logo.
Void the test order
Refund/void the test order in the back office to reset.